General Manager

Posted on June 14, 2018. Region: Brandon, MB

Our client is seeking a General Manager to drive occupancy levels and create connections in the community.
This position will play a key role in the development of new and existing business, creating and implementing strategies that will maximize visibility and drive our goal of being the location of choice for our clientele. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.
• Work with the management team to develop and execute sales strategies
• Assist with the development and implementation of promotions and events, both internal and external
• Provide positive leadership to ensure maximum revenue potential
• Participate in client calls to acquire new business and/or close on business
• Execute and support the operational aspects of business (draft proposals, contracts, customer correspondence, etc.)
• Analyze market information and implement strategy to achieve property’s financial goals
• Interact with guests to obtain feedback and review guest satisfaction results to identify areas of improvement
• Display leadership in guest hospitality, exemplify customer service and create a positive example for guest relations
• Develop and manage relationships with key stakeholders, both internal and external
• Develop, execute and achieve the performance goals in alignment with the overall long-term strategy
• Develop and maintain strong community relationships to maximize occupancy and to obtain feedback with regard to the services and facilities provided
• Lead and conduct business in a manner that promotes, and is aligned with, the organization’s Mission, Vision, and Values
• Provide support when needed to the overall operational leadership in: Customer Service, Food and Beverage Services, Leisure and Residence Services, Risk Management, Health & Safety Management, Facilities Management, Human Resources Management and Financial Management

• 5-8 years of business development or sales experience in the hospitality or related sector
• Proven leadership experience and success in progressively senior positions in the hospitality or healthcare sectors
• Post-secondary education or training in management, marketing, business, or another related discipline are an asset
• Direct connections to hospitality, healthcare, broadcast media, event based organizations, or sports sectors would be an asset
• Strong leader and people manager – able to set direction, lead and drive change in an organization
• Understanding of hospitality & customer service principles, administration, HR, finance and information management
• Able to deliver results while acting as a collaborative team player
• Able to identify and execute required changes to remove obstacles to success
• Able to build individual commitment
• Able to leverage community stakeholders and resources throughout the organization to achieve results
• Committed to excellence, continuous improvement and providing high quality services
• Proficient in the use of computers

If you would like more information about this position or believe you can make a strong contribution as the General Manager, please contact Lisa Cefali, Partner, Executive Search & Strategic Development Legacy Bowes Group at [email protected] quoting position #183196.


Brandon, MB

Job type: Full-time

Contact Information

Lisa Cefali, Partner - Executive Search & Strategic Development
Email: [email protected]

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