The Body Shop Assistant Manager - Shoppers Mall

Posted on October 12, 2018. Region: Brandon, MB

The Body Shop


Key Job Accountabilities:

Assist the Shop Manager to achieve shop sales targets in conjunction with achieving individual sales goals established by the Shop Manager and the business

Adhere to all Company Policies and procedures as per The Body Shop Employee Handbook, Shop Operations Manuals, and Body Talk (Company Intranet)

Perform opening and closing procedures for the shop as per The Body Shop’s operational standards including the completion of all audit documentation

Complete business reports accurately and on time as directed by the Shop Manager and District Manager

Assist in the recruitment, retention, training & development of high performing and diverse teams

Clarify expectations and provide on-going constructive feedback to the shop team where appropriate

Delegate appropriately, giving responsibility and development opportunities where possible

Provide on-going coaching, training and development for the shop team using The Body Shop Retail Academy training materials and selling techniques for on boarding new and current employees

Effectively execute visual merchandising to Company standards

To exemplify The Body Shop grooming guidelines and support the shop team to reflect the brand image.

Adhere to all Health & Safety policies & procedures in accordance with respective provincial requirements and Company policies

Adhere to all Profit Protection policies and procedures

Maintain the shop to the highest standards of cleanliness and hygiene

Responsible for maintaining the ethical standards of The Body Shop including minimizing the environmental, health and safety risks in the workplace. Report potential risks, near misses and real accidents to relevant managers and Body Talk

The Assistant Shop Manager will demonstrate and uphold the commitment and vision of the Company.


Maintain regular attendance and timeliness for all scheduled shifts
To undertake any other duties as and when directed by store management

Working Relationships:

The Body Shop Employees / Customers


Experience working within a customer service and/ or beauty environment with both sales and service targets
Working knowledge of shop operation processes
Demonstrated success in driving sales by leading and motivating a team
The ability to solve problems in a timely manner
History of promotions and increased responsibilities
Work flexible hours, including holidays, nights and weekends to meet the needs of the business
Qualifications: Basic computer skills
High School Diploma or GED required (preferred)

The Body Shop International plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Should you require any accommodation in the interview process, please notify human resources or the interviewer.


1570 18th St
Brandon, MB

Job type: Salary

Contact Information

Lindsay Kolasa
Email: [email protected]

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